Terms & Conditions — yesb

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and yesb ("the Platform", "we", "us", "our") governing your use of the website located at yesb.win and all associated services, products, mobile-optimised interfaces, game content, betting markets, promotional programmes, and cashier facilities made available through the yesb platform.

By accessing the yesb platform, creating an account, making a deposit, placing a bet, participating in any promotion, or otherwise using any service offered by yesb, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with yesb's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to any part of these Terms, you must immediately cease using the yesb platform and must not create or continue to operate any player account. Your continued use of the platform following any published amendment to these Terms constitutes your acceptance of the revised terms.

2.1 Minimum Age Requirement

Access to and use of the yesb platform is strictly limited to individuals who are at least 18 years of age at the time of registration. By creating a yesb account, you represent and warrant that you are 18 years old or older. yesb enforces this age restriction at the point of registration and may request documentation to verify a player's age at any time.

2.2 Geographic Eligibility

yesb operates as an online entertainment platform accessible to players located in Bangladesh. By registering, you confirm that you are accessing the platform from Bangladesh and that doing so does not violate any law, regulation, or legal restriction applicable to you in your jurisdiction.

2.3 Identity Verification (KYC)

yesb reserves the right to request identity verification documents from any player at any time, including but not limited to: a government-issued national identity card (NID), passport, or driver's licence; proof of address dated within three months; and verification of the payment method used for deposits (for example, confirmation that the registered bKash or Nagad account belongs to the player). Failure to provide satisfactory documentation within the timeframe requested by yesb may result in account suspension and the withholding of pending withdrawals until verification is complete.

2.4 Single Account Policy

Each player is permitted to hold exactly one active yesb account. Operating multiple accounts — whether under the same identity or different identities — is a material breach of these Terms. yesb employs technical and manual detection methods to identify duplicate accounts. Where duplicate accounts are confirmed, all associated accounts may be suspended, bonus balances forfeited, and any winnings generated through the duplicate account may be voided at yesb's sole discretion.

3.1 Accurate Registration Information

When registering a yesb account, you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address within Bangladesh, a valid mobile phone number, and a valid email address. You must ensure that this information remains accurate and up to date throughout the life of your account. yesb may request evidence to confirm the accuracy of any registration detail at any time.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your yesb account login credentials, including your username and password. You must not share your login credentials with any third party. yesb will not be liable for any loss or damage arising from your failure to secure your account credentials. If you suspect that your account has been accessed by an unauthorised party, you must notify yesb support immediately at [email protected] so that appropriate protective measures can be taken.

3.3 Account Suspension and Closure

yesb reserves the right to suspend or permanently close any player account where: (a) the player is found to have provided false registration information; (b) the player has breached any provision of these Terms; (c) the player's account is associated with fraudulent, abusive, or collusive activity; or (d) yesb is required to do so by applicable law or by the instruction of a relevant authority. Where an account is closed due to a breach of these Terms, any bonus balances and bonus-derived winnings may be forfeited.

4.1 Accepted Payment Methods

yesb accepts deposits and processes withdrawals exclusively through the payment methods listed in the cashier section of the platform. Currently accepted methods include bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, Visa, Mastercard, and SureCash. All transactions are denominated in Bangladeshi Taka (BDT). yesb does not charge a processing fee on standard deposits; however, your payment provider may apply their own transaction fees, for which yesb accepts no responsibility.

4.2 Minimum and Maximum Deposits

The minimum deposit amount on the yesb platform is ৳200. Maximum deposit limits vary by payment method and player account tier, and are displayed within the cashier at the time of transaction. yesb reserves the right to adjust deposit limits at any time. Players may request information about their current deposit limits by contacting yesb support.

4.3 Withdrawal Processing

Withdrawal requests are subject to account verification. Players must have a fully verified account before any withdrawal can be processed. Verified withdrawals to bKash, Nagad, and Rocket are typically processed within 15 minutes during standard operating hours (BST, UTC+6). Processing times for Visa and Mastercard withdrawals may be longer, typically between 1 and 5 business days, depending on the issuing bank. yesb reserves the right to request additional verification documentation before approving any withdrawal.

4.4 Player Funds

All funds held in player accounts are maintained separately from yesb's operational funds. Player balances are denominated exclusively in BDT. yesb does not pay interest on player account balances. You must only deposit funds that belong to you and that you are legally entitled to use for online entertainment purposes.

5.1 General Bonus Conditions

All bonuses, free spins, cashback offers, reload promotions, and other incentive programmes offered by yesb are subject to the specific terms and conditions published alongside each individual promotion, in addition to these general Terms. In the event of any conflict between a promotion's specific terms and these Terms, the promotion-specific terms shall take precedence with respect to that promotion only.

5.2 Wagering Requirements

Most bonus offers carry a wagering requirement — a multiplier applied to the bonus amount (and in some cases the deposit amount) that must be fulfilled through qualifying real-money game play before bonus-derived funds may be withdrawn. Wagering requirements, eligible games, and contribution rates for each game category are stated in the terms of each individual promotion. Bets placed during bonus play that result in winnings exceeding a specified cap may be reduced to that cap before being transferred to the player's real-money balance.

5.3 Bonus Abuse

yesb reserves the right to void any bonus balance and any winnings generated from a bonus where there is evidence of bonus abuse. Bonus abuse includes, but is not limited to: creating multiple accounts to claim the same offer more than once; using automated or scripted betting patterns to meet wagering requirements with minimal risk exposure (known as "bonus hunting" or "arbitrage"); and providing false information to qualify for a promotional offer. Repeated or deliberate bonus abuse may result in permanent account closure.

5.4 Modification and Withdrawal of Offers

yesb reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time and without prior notice. Bonuses that have already been credited to a player's account at the time of modification will be honoured under the terms that applied at the time of crediting, unless the modification is necessitated by a material error or by an obligation imposed by law.

6.1 Game Availability and Rules

All casino games available on the yesb platform — including slots, live dealer tables, crash games, fishing games, and sports betting markets — are governed by the specific rules of each game or market, which are accessible within the game interface or betting market itself. Players are responsible for reading and understanding the rules of each game before placing any stake. yesb is not liable for losses arising from a player's misunderstanding of game rules.

6.2 Random Number Generation and Live Game Integrity

All yesb digital casino games that rely on random outcomes use certified Random Number Generator (RNG) technology to ensure that results are statistically independent and unpredictable. Live casino games are operated by regulated third-party providers including Evolution Gaming, Pragmatic Play Live, and Ezugi, whose game servers are subject to independent testing and certification. yesb does not intervene in or modify game outcomes.

6.3 Technical Malfunctions

In the event of a technical malfunction, server error, connectivity failure, or any other technical disruption that affects the outcome of a game or bet, yesb reserves the right to void the affected round or bet and return the stake to the player's account. Where a malfunction results in an erroneously displayed win, yesb is not obligated to pay out any amount attributed to that error. All decisions made by yesb in the event of a technical malfunction are final.

6.4 Sports Betting Rules

Sports betting markets on the yesb platform — including all BPL, IPL, T20 World Cup, Bangladesh Tigers, and football markets — are subject to the sport-specific rules published in the sportsbook section. In-play bets accepted after an event has concluded, or after a material event (such as a wicket falling or a goal being scored) has occurred but before the odds have been updated to reflect that event, may be voided at yesb's discretion. Settlement of sports bets follows official results as published by the relevant governing body (ICC, FIFA, etc.).

yesb is committed to providing a safe and responsible gaming environment for all players. Gambling is intended to be an enjoyable form of adult entertainment. yesb recognises that for a minority of players gambling can become problematic, and the platform provides a suite of tools to help players maintain control over their gaming activity.

7.1 Player-Controlled Limits

Registered players may set deposit limits, loss limits, wager limits, and session time reminders directly from their account settings. These limits take effect immediately upon being saved and cannot be increased without a mandatory cooling-off period. Decreases to limits take effect immediately. Players are encouraged to use these tools proactively as a regular part of managing their gaming activity.

7.2 Self-Exclusion

Any player who feels that their gambling has become or is at risk of becoming a problem may request self-exclusion from the yesb platform. Self-exclusion requests can be submitted via the account settings panel or by contacting yesb support at [email protected]. A self-exclusion takes effect within 24 hours of the request being confirmed and will remain in place for the duration selected by the player (minimum 6 months). During the self-exclusion period, yesb will take reasonable steps to prevent the excluded player from accessing the platform and to exclude them from receiving promotional communications.

7.3 Support and Resources

Players who believe they may have a gambling problem are encouraged to seek help. yesb support is available 24/7 via live chat and email in Bangladesh Standard Time. Full information on responsible gaming tools, limits, and self-exclusion is available on the Responsible Gaming page. You should never gamble with money you cannot afford to lose, and you should never chase losses.

The following conduct is strictly prohibited on the yesb platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and permanent exclusion from the platform:

• Registering more than one account on the yesb platform, whether under the same or different identities.
• Providing false, misleading, or incomplete information during registration or at any point during the account verification process.
• Using the platform if you are under 18 years of age.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or circumvent security or game-integrity systems.
• Engaging in any form of collusion with other players to gain an unfair advantage in any game or betting market.
• Exploiting software errors, bugs, or platform vulnerabilities for financial gain. Any winnings derived from an identifiable software error are not payable and will be voided.
• Engaging in any transaction — including deposits or withdrawals — for the purpose of money laundering, fraud, or any other criminal activity.
• Attempting to reverse, charge back, or dispute any deposit made to your yesb account through your payment provider after those funds have been used for betting or gaming activity.
• Engaging in any systematic exploitation of promotional offers ("bonus hunting") that is inconsistent with normal player behaviour and the intended purpose of the promotion.
• Accessing the yesb platform from a jurisdiction where doing so is prohibited by applicable local law.

All content on the yesb platform — including but not limited to the yesb brand name and logo, website design, page layouts, graphics, text, game interfaces, software, icons, audio, and video content — is the exclusive intellectual property of yesb or is used under licence from third-party rights holders. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the yesb platform solely for personal, non-commercial entertainment purposes, in accordance with these Terms. This licence does not grant you any right to copy, reproduce, distribute, modify, publicly display, or create derivative works from any content on the yesb platform without the express prior written consent of yesb.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is used under licence and remains the intellectual property of the respective studio. yesb makes no claim of ownership over third-party game content.

The yesb platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, yesb makes no warranty — express or implied — as to the uninterrupted availability of the platform, the fitness of the platform for any particular purpose, or the accuracy of any information displayed on the platform.

yesb shall not be liable for any direct, indirect, incidental, consequential, or punitive loss or damage arising from: (a) your use of or inability to use the yesb platform; (b) any interruption, suspension, or termination of the platform or any service offered through it; (c) any unauthorised access to or alteration of your account data; or (d) any loss of funds attributable to your own failure to secure your account credentials.

Nothing in these Terms excludes or limits yesb's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law. In all cases where liability cannot be fully excluded, yesb's aggregate liability to you shall not exceed the total amount deposited by you into your yesb account in the 30-day period immediately preceding the event giving rise to the claim.

yesb collects, processes, and stores personal data provided by players in connection with account registration, identity verification, financial transactions, and platform usage. The manner in which yesb collects, uses, and protects your personal data is described in detail in the yesb Privacy Policy, which is incorporated into these Terms by reference.

By registering a yesb account, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to access the personal data held about you, to request corrections to inaccurate data, and to request deletion of your data in circumstances where retention is no longer legally required, subject to yesb's obligations to retain certain records for regulatory, fraud-prevention, and anti-money-laundering compliance purposes.

yesb applies 256-bit TLS encryption to all data transmitted between your device and the yesb platform. Payment credentials — including bKash PINs, Nagad PINs, and card numbers — are processed exclusively through the respective payment provider's encrypted gateway and are not stored by yesb.

12.1 Amendments to These Terms

yesb reserves the right to amend, update, or replace these Terms at any time. Where changes are material, yesb will provide reasonable notice to registered players via the email address associated with their account or through a prominent notice on the platform. Continued use of the yesb platform following the effective date of any amendment constitutes acceptance of the revised Terms. Players who do not agree to an amendment should close their account and withdraw any remaining balance before the amendment takes effect.

12.2 Account Termination by the Player

You may close your yesb account at any time by contacting yesb support at [email protected]. Prior to account closure, you should withdraw any remaining real-money balance to your registered payment method. Bonus balances that have not met the applicable wagering requirements at the time of closure will be forfeited. yesb will process account closure requests promptly and confirm closure by email.

12.3 Governing Law

These Terms shall be construed in accordance with applicable general principles of contract law. Any dispute arising from your use of the yesb platform that cannot be resolved through direct communication with yesb support shall be addressed through the dispute resolution process described in yesb's support documentation. yesb's support team is available 24/7 at [email protected] and via live chat from the logged-in account interface.